Basic
Disappointed - Verified purchaser
9/10/2025
No I do not recommend this product.
Beds were comfortable, staff were friendly and helpful. Room was not clean and we needed to complain to get moved. Room standard was very basic, old and tired and not as shown on website.
When did your experience take place? 10 Oct 2024
What was the name of the venue where your experience took place? The Alcester Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for your feedback. We’re pleased to hear you found the beds comfortable and the staff helpful, but we’re sorry the room didn’t meet expectations and that cleanliness was an issue. We appreciate you bringing this to the team's attention at The Alcester Inn and are glad they were able to assist. Thank you for taking the time to share your experience, your comments have been noted and will be shared with the venue.
Disappointing
Disappointed - Verified purchaser
9/10/2025
No I do not recommend this product.
The room was extremely basic and the bathroom was in need of a deep clean as there was black mould in various places.
It wasn’t a place we felt we wanted to spend any time in. There were options for breakfast but not any healthy ones. Check-in was efficient and staff friendly.
When did your experience take place? 05 Aug 2024
What was the name of the venue where your experience took place? The Alcester Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for taking the time to share your feedback. While we’re pleased to hear the check-in was smooth and the staff were friendly, we’re sorry the room and bathroom cleanliness fell short of expectations. Your comments regarding the breakfast options and overall comfort have been noted and will be shared with the venue.
Horrible
Deirdre - Verified purchaser
9/10/2025
No I do not recommend this product.
It took us ages to find somewhere to accept the voucher and when we did we understood why- it was awful! Noisy old and drab sports centre with rooms! Bedroom was clean but window overlooked a flat roof with an extractor fan going all night! Breakfast was ok but you paid extra for a drink and had to be eaten on sticky old warn table in the bar with loud tv going Al the time- do not go to this place !
When did your experience take place? 09 Aug 2024
What was the name of the venue where your experience took place? The Alcester Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
hello Deirdre, thank you for your feedback. We’re sorry to hear the experience didn’t meet expectations, particularly after the difficulty in finding a suitable venue. While it’s good to know the room was clean, we understand the overall setting and atmosphere were disappointing. Your comments will be shared with the appropriate teams for review.
No room.
Lynda - Verified purchaser
9/9/2025
No I do not recommend this product.
We arrived for our stay to be told there was no reservation for that date and they were fully booked. Apparently we should have arrived on 29th October. After showing my email with the details a room was found that they keep for emergencies, this room was small with one side of the bed along the wall meaning I had to climb over my husband to get out of bed.
The room itself was shabby but bedding and bathroom was clean.
When did your experience take place? 31 Oct 2024
What was the name of the venue where your experience took place? The Sutcliffe Hotel
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello Lynda, thank you for taking the time to share your experience. We're very sorry to hear about the mix-up with your booking and the inconvenience it caused. While we're glad the team was able to find a room for you, we understand it wasn’t ideal. Your feedback is appreciated and will be passed along to help improve future guest experiences.
Not for OAP’s
Peter - Verified purchaser
9/9/2025
No I do not recommend this product.
We were on the ground floor because my wife has mobility problems. The shower was old enough to have a crack between the wall and shower floor which was black probably mold. The bed was torture for old frail bones. we noticed there were lot of builders staying and they probably could cope with the bed and I am sure found it very good value and. so it was not a gift to us, but a place for cost-effective housing for workmen
When did your experience take place? 23 Oct 2024
What was the name of the venue where your experience took place? The Alcester Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello Peter, thank you for your honest feedback. We’re sorry to hear that the room and facilities didn’t meet your needs, particularly in terms of comfort and cleanliness. We understand how important these details are, especially when mobility and comfort are a concern. Your comments are appreciated and will be shared with the venue for review.
Trip to Beamish Museum
Marcelka - Verified purchaser
9/9/2025
No I do not recommend this product.
Location very convenient for the Beamish Museum. Free
parking outside the hotel. Friendly staff and good food in the restaurant.
However, the building is in need of a major refurbishment. The bedroom was barely adequate. Only one bedside table, which was cluttered with tea,coffee and the kettle. One of the small milk containers was punctured and the contents were rancid. Television was not properly tuned in and WiFi information was not displayed. The en-suite bathroom was shabby, with a very basic shower. The bed was clean and comfortable. On the second day the rubbish bin was not emptied and coffee and tea were not replenished.
When did your experience take place? 06 Oct 2024
What was the name of the venue where your experience took place? Beamish Mary Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for your detailed feedback. We're glad you found the location convenient, the staff friendly, and the food enjoyable. However, we're sorry to hear that the room and facilities didn’t meet expectations. Your comments about the condition of the room are noted and appreciated, and we’ll be sure to pass them on to help improve the experience for future guests.
A disaster
Riptide - Verified purchaser
9/9/2025
No I do not recommend this product.
The visit was shocking. Couldn't get a parking until 1am in the morning. Yes I was still awake as the room was right above the bar and it was very noisy. No bathroom and toilet in the room, the bathroom was across the room.
The only good thing was the breakfast which was tasteful and the chef was very friendly.
The place is very run down and I think the furniture all over the place was about 100 years old.
Will not go back again!!!
When did your experience take place? 28 Dec 2024
What was the name of the venue where your experience took place? Beamish Mary Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for sharing your experience. We’re sorry to hear about the parking difficulties, noise, and room layout issues that impacted your stay. We’re glad the breakfast and chef made a positive impression. Your feedback is important, and we appreciate you bringing these concerns to our attention.
Disapointing
John - Verified purchaser
9/9/2025
No I do not recommend this product.
This hotel is in a beautiful location but is a very tired building the bathroom had no air extraction and black mould in the corner of the shower the bed was comfortable and clean but was 2 singles not zipped together in the modern way the evening meal was very good but not good value along with a poor breakfast ( the scrambled egg was tasteless-the kipper was okay)The pool was very nice apart from the stained ceiling and very basic changing area the sauna was also basic and tired The room had no housekeeping after our first night ,restaurant staff were very good in the evening but not in the morning the reception was very helpful and pleasant at all times Overall disapointing but a lovely setting
When did your experience take place? 23 Mar 2025
What was the name of the venue where your experience took place? Riverdale Hall Hotel
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello John, thank you for your detailed feedback. We’re pleased you enjoyed the location and some aspects of your stay, it really is a lovely setting, but sorry to hear about the issues with the accommodation and dining. We appreciate you taking the time to share your experience and will pass your comments on.
The extras were a pain but at least they were up front about it
madhammer - Verified purchaser
9/8/2025
Yes I recommend this product.
If I'm stopping in a hotel, I like to know my car is nearby. Well, you can't park on the street outside the hotel - there's yellow paint everywhere but what there is, is a locked car park just across the street and you can hire your own parking place in there for £5 per night. You get your own key so you are free to come and go as you please. The room was spotlessly clean and the breakfast was excellent - albeit as an extra. We also had to pay extra for the fact that we were going in the Summer holidays, but again that is understandable. The hotel is well placed within walking distance for places to visit and pretty darn close to the sea front. We also walked to the town without problem, and I walk with a limp these days. There are a few decent restaurants around and one work a visit right on the corner of the road. I can't remember what it is called now - the Bar on the Beach, or something like that and I'd recommend them. There is a bar in the hotel but we didn't visit; we're not bar flies and were either walking taking in the air and the sights or resting watching TV. Would we go again? It's a resounding yes from my wife and I'll go along with that. I'd probably book direct with them though.
When did your experience take place? 22 Jul 2024
What was the name of the venue where your experience took place? The Prince
Lovely Stay
Daviesclan - Verified purchaser
9/6/2025
Yes I recommend this product.
Had a beautiful clean room and breakfast was the best we've ever had (including cruises!). Short walk to seafront/town and near to Torre Abbey. Hosts very welcoming and friendly.
When did your experience take place? 28 Aug 2025
What was the name of the venue where your experience took place? Sandpiper Guest House
