Steam
Ian - Verified purchaser
9/10/2025
No I do not recommend this product.
Great little steam railway needs to try and extend
When did your experience take place? 31 Aug 2025
What was the name of the venue where your experience took place? Cranmore Railway Company LTD
Enjoyable Steam
Dave - Verified purchaser
9/10/2025
No I do not recommend this product.
Our visit to the East Somerset Railway was very pleasant. Everyone was very welcoming and friendly.
Although a relatively small set up, compared to some, it was all well presented and the David Shepard gallery very good.
The trip was supposed to be a "steam and cream tea experience", when it came to booking, the website did not allow us to book both on the same day so we are going to go somewhere else for our tea.
This was all the more annoying because, when we were at the railway, there was a board displaying which coach to go to for the cream tea.
I think this is a failing of the experience company and not the railway.
When did your experience take place? 06 Sep 2025
What was the name of the venue where your experience took place? Cranmore Railway Company LTD
East Somerset Railway
Barbie - Verified purchaser
9/10/2025
Yes I recommend this product.
If you’re into the nostalgia steam trains, Highly recommended E S R a great day out, a small location with lots to see.
A BRILLIANT day out .
When did your experience take place? 06 Sep 2025
What was the name of the venue where your experience took place? Cranmore Railway Company LTD
Short track
Steam buff - Verified purchaser
9/10/2025
No I do not recommend this product.
Unfortunately the weather was very wet. The length of track and journey time was short. But it was a steam train 🚂.
There was a very limited choice of venues. It would be better if there are more options
When did your experience take place? 24 Aug 2024
What was the name of the venue where your experience took place? East Somerset Railway
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for your feedback. We're glad you enjoyed the steam train itself, though we understand the wet weather and short journey made the experience feel limited. We also appreciate your comments about venue choices and will share this with our team as we work to improve our range of options.
Disappointing
Bill - Verified purchaser
9/10/2025
No I do not recommend this product.
Not a venue that is blessed with much money, the scheduled steam engine was not available for the early services and the replacement diesel engine broke down during the first run of the day. the run was very slow. Steam was seen as water was hosed onto the radiator to cool the diesel engine down at the end. The next scheduled service was cancelled and although a steam engine was promised later in the day, there was not enough of interest on site to keep us waiting in the hope. The staff/volunteers tried, but they little to work with.
When did your experience take place? 21 Aug 2024
What was the name of the venue where your experience took place? East Somerset Railway
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello Bill, thank you for sharing your experience. We're sorry to hear the visit didn’t live up to expectations, especially with the steam engine unavailable and the issues that followed. It’s clear the team on-site did their best under the circumstances, but we understand how disappointing it must have been, particularly with limited things to do while waiting. Your comments will be passed on to help improve the experience for future visitors.
Very disappointed
Andy grace - Verified purchaser
9/10/2025
No I do not recommend this product.
I brought this voucher thinking I would get afternoon tea on a steam train for myself and my wife, when I found out they were two separate experiences I was disappointed as it was sold as has afternoon tea on a steam train. We went to the Shepton Mallet railway station which is very rundown we had a trip on the steam train of three miles then was brought back to the Shipton Mallet station we had the chance of having four separate trains to pull the coaches the three miles and back again as the weather was not good we decided to leave the site after the first trip, if I known more about the station I would probably not of chose this station. This needs to be sold as two separate vouchers because it is very misleading having them on the front of the voucher
When did your experience take place? 09 Oct 2024
What was the name of the venue where your experience took place? East Somerset Railway
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello Andy, thank you for your feedback. We're sorry to hear the experience didn’t meet your expectations, especially with how it was presented. Within the description of this voucher on our website, we state "Whether enjoyed on the same day as the steam train ride or saved for another cherished occasion, your delightful afternoon tea will be savoured at a separate location from the train experience." But we apologise if this wasn't made clear enough and will look to see how this can be improved to avoid any future confusion. It’s also disappointing to hear that the condition of your chosen station left you underwhelmed. Your comments are valuable and will be passed on to help improve the experience.
Disappointing all round
stockporttwo - Verified purchaser
9/9/2025
No I do not recommend this product.
Station was fine and staff lovely, although nobody seemed to know where we should sit. Kept getting moved from our seats, and eventually put ourselves in a closed compartment where we were told we could stay if we tidied up after ourselves! Train was fine, but route was an uninspiring straight line out and back. Not much too look at.
When did your experience take place? 22 Mar 2025
What was the name of the venue where your experience took place? Ecclesbourne Valley Railway
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for your feedback. We’re happy to hear you found the staff lovely and the train fine, but we apologise for the seating mix-up and that you found the route uninspiring. We appreciate you letting us know.
Railway Trip
Alfred - Verified purchaser
9/4/2025
Yes I recommend this product.
Very interesting and enjoyable day. It was a pity that the actual steam train wasn’t running.
When did your experience take place? 27 Aug 2025
What was the name of the venue where your experience took place? Nene Valley Railway Ltd - Peterborough, Cambridgeshire
Very enjoyable
N/a - Verified purchaser
8/21/2025
Yes I recommend this product.
My husband and I really enjoyed our time on the train, went to places have not been to before. Staff were very helpful both at the station and cafe could not fault it
When did your experience take place? 26 Jul 2025
What was the name of the venue where your experience took place? Nene Valley Railway Ltd - Peterborough, Cambridgeshire
Nene Valley Railway
None - Verified purchaser
8/21/2025
Yes I recommend this product.
Very enjoyable day out, unlimited journeys. Excellent friendly staff, all volunteers, plenty to see and do, including longest and most complex miniature model railway taking over 5 years to complete. All visitors enjoying the day, including young children. Lucky to see both Britania and Trident (in for repair)
When did your experience take place? 30 Jul 2025
What was the name of the venue where your experience took place? Nene Valley Railway Ltd - Peterborough, Cambridgeshire