Misleading list of available venues
Hercules - verified purchaser
No I do not recommend this product4/22/2020
While the comedy we saw was good, the hosting company refused to accept the voucher for our nearest venue, even when spaces were available, because that venue always sold out eventually and they did not feel they made enough from these vouchers versus what they could make on the night. These vouchers, therefore, are for second class guests who only get seats the promotors cannot shift. That itself would be fine if these vouchers were not misadvertised as being available for locations the promoters have no intention of making available. Because of this policy, the booking process did not work automatically and was convoluted and confusing.
When did your experience take place? February 2020
What was the name of the venue where your experience took place? Godalming Grace - Supplier Team Thank you for your feedback. I'm sorry to hear of the problems that you faced when trying to get your voucher booked in. When choosing any location it does specify when the experience is available to book - for your chosen venue it does state 'This experience is available on selected dates, subject to availability.' I can only apologise if this was overlooked or missed which led to frustration when trying to book on a date that your voucher was not valid on. I am though pleased to hear that the comedy was enjoyable.
Thank you again.Response from Activity Superstore
