Wife 60th
Darren - Verified purchaser
9/17/2025
Yes I recommend this product.
From checking out to afternoon tea it was difficult because you have no room to change in. Had to push for a meeting room as they suggested changing for afternoon tea in the toilets. Quaint eh. Also no special service for wife. Very expensive for drinks also
When did your experience take place? 13 Jul 2024
What was the name of the venue where your experience took place? Sunborn Yacht Hotel, London
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello Darren, thank you for your feedback. We’re sorry to hear the lack of changing facilities and overall service made the experience less enjoyable, especially for a special occasion. This will be shared with the provider to help improve both guest comfort and communication going forward.
Flint Mountain Park Hotel
Kristiana - Verified purchaser
9/16/2025
No I do not recommend this product.
Our room was in the converted barn, on the ground floor. The entrance to the room is straight from the street. When we just came in we felt the humidity odour. The room was clean and had fresh linen, a kettle, some tea, and a coffee choice. There wasn't any place to put a suitcase, the wardrobe was open plan. The room itself had a low ceiling and was dark as opposed to the bathroom. The narrow patterned glass window around the door let the light straight to the eyes at night. Cars were parked very close to the room and till late night people walked between our windows and cars. The sockets were on the opposite wall to the bed. There was no coffee table near the sofa only a desk near the opposite wall which was too high. Wi-Fi had a very good signal. No comments concerning breakfast, we enjoyed a Full Welsh one. Very friendly staff. The nearest seaside was in Talacre 13 miles away. This place properly might be called River Estuary escape and it has a lot of things to do.
When did your experience take place? 28 Jul 2024
What was the name of the venue where your experience took place? Flint Mountain Park Hotel
Unhappy
Man - Verified purchaser
9/15/2025
Yes I recommend this product.
Not enough seating for 2 people
Not enough coffee and milk
Could not fill the kettle in bathroom Sink( unsafe) so had to buy bottled water
We hat to have the bed linen changed on arrival
When did your experience take place? 12 Sep 2024
What was the name of the venue where your experience took place? Durley Dean Hotel
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for your feedback, and we're sorry to hear about the issues you experienced and appreciate you bringing this to our attention. We’re following up with the provider to ensure this is addressed. We appreciate you taking the time to give your feedback and helping us improve.
Basic
Disappointed - Verified purchaser
9/10/2025
No I do not recommend this product.
Beds were comfortable, staff were friendly and helpful. Room was not clean and we needed to complain to get moved. Room standard was very basic, old and tired and not as shown on website.
When did your experience take place? 10 Oct 2024
What was the name of the venue where your experience took place? The Alcester Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for your feedback. We’re pleased to hear you found the beds comfortable and the staff helpful, but we’re sorry the room didn’t meet expectations and that cleanliness was an issue. We appreciate you bringing this to the team's attention at The Alcester Inn and are glad they were able to assist. Thank you for taking the time to share your experience, your comments have been noted and will be shared with the venue.
Disappointing
Disappointed - Verified purchaser
9/10/2025
No I do not recommend this product.
The room was extremely basic and the bathroom was in need of a deep clean as there was black mould in various places.
It wasn’t a place we felt we wanted to spend any time in. There were options for breakfast but not any healthy ones. Check-in was efficient and staff friendly.
When did your experience take place? 05 Aug 2024
What was the name of the venue where your experience took place? The Alcester Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for taking the time to share your feedback. While we’re pleased to hear the check-in was smooth and the staff were friendly, we’re sorry the room and bathroom cleanliness fell short of expectations. Your comments regarding the breakfast options and overall comfort have been noted and will be shared with the venue.
Horrible
Deirdre - Verified purchaser
9/10/2025
No I do not recommend this product.
It took us ages to find somewhere to accept the voucher and when we did we understood why- it was awful! Noisy old and drab sports centre with rooms! Bedroom was clean but window overlooked a flat roof with an extractor fan going all night! Breakfast was ok but you paid extra for a drink and had to be eaten on sticky old warn table in the bar with loud tv going Al the time- do not go to this place !
When did your experience take place? 09 Aug 2024
What was the name of the venue where your experience took place? The Alcester Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
hello Deirdre, thank you for your feedback. We’re sorry to hear the experience didn’t meet expectations, particularly after the difficulty in finding a suitable venue. While it’s good to know the room was clean, we understand the overall setting and atmosphere were disappointing. Your comments will be shared with the appropriate teams for review.
No room.
Lynda - Verified purchaser
9/9/2025
No I do not recommend this product.
We arrived for our stay to be told there was no reservation for that date and they were fully booked. Apparently we should have arrived on 29th October. After showing my email with the details a room was found that they keep for emergencies, this room was small with one side of the bed along the wall meaning I had to climb over my husband to get out of bed.
The room itself was shabby but bedding and bathroom was clean.
When did your experience take place? 31 Oct 2024
What was the name of the venue where your experience took place? The Sutcliffe Hotel
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello Lynda, thank you for taking the time to share your experience. We're very sorry to hear about the mix-up with your booking and the inconvenience it caused. While we're glad the team was able to find a room for you, we understand it wasn’t ideal. Your feedback is appreciated and will be passed along to help improve future guest experiences.
Not for OAP’s
Peter - Verified purchaser
9/9/2025
No I do not recommend this product.
We were on the ground floor because my wife has mobility problems. The shower was old enough to have a crack between the wall and shower floor which was black probably mold. The bed was torture for old frail bones. we noticed there were lot of builders staying and they probably could cope with the bed and I am sure found it very good value and. so it was not a gift to us, but a place for cost-effective housing for workmen
When did your experience take place? 23 Oct 2024
What was the name of the venue where your experience took place? The Alcester Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello Peter, thank you for your honest feedback. We’re sorry to hear that the room and facilities didn’t meet your needs, particularly in terms of comfort and cleanliness. We understand how important these details are, especially when mobility and comfort are a concern. Your comments are appreciated and will be shared with the venue for review.
Trip to Beamish Museum
Marcelka - Verified purchaser
9/9/2025
No I do not recommend this product.
Location very convenient for the Beamish Museum. Free
parking outside the hotel. Friendly staff and good food in the restaurant.
However, the building is in need of a major refurbishment. The bedroom was barely adequate. Only one bedside table, which was cluttered with tea,coffee and the kettle. One of the small milk containers was punctured and the contents were rancid. Television was not properly tuned in and WiFi information was not displayed. The en-suite bathroom was shabby, with a very basic shower. The bed was clean and comfortable. On the second day the rubbish bin was not emptied and coffee and tea were not replenished.
When did your experience take place? 06 Oct 2024
What was the name of the venue where your experience took place? Beamish Mary Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for your detailed feedback. We're glad you found the location convenient, the staff friendly, and the food enjoyable. However, we're sorry to hear that the room and facilities didn’t meet expectations. Your comments about the condition of the room are noted and appreciated, and we’ll be sure to pass them on to help improve the experience for future guests.
A disaster
Riptide - Verified purchaser
9/9/2025
No I do not recommend this product.
The visit was shocking. Couldn't get a parking until 1am in the morning. Yes I was still awake as the room was right above the bar and it was very noisy. No bathroom and toilet in the room, the bathroom was across the room.
The only good thing was the breakfast which was tasteful and the chef was very friendly.
The place is very run down and I think the furniture all over the place was about 100 years old.
Will not go back again!!!
When did your experience take place? 28 Dec 2024
What was the name of the venue where your experience took place? Beamish Mary Inn
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for sharing your experience. We’re sorry to hear about the parking difficulties, noise, and room layout issues that impacted your stay. We’re glad the breakfast and chef made a positive impression. Your feedback is important, and we appreciate you bringing these concerns to our attention.