Red lion Colchester
2old pensioners on tour - Verified purchaser
8/12/2025
No I do not recommend this product.
Excellent staff
Who helped me from the 1st minute
Would always recommend
When did your experience take place? 06 Aug 2025
What was the name of the venue where your experience took place? Brook Red Lion Hotel
Llanberis
Clive - Verified purchaser
8/11/2025
No I do not recommend this product.
Good
When did your experience take place? 04 Aug 2025
What was the name of the venue where your experience took place? Llanberis Lake Railway
Revolution de Cuba
Cat - Verified purchaser
8/10/2025
Yes I recommend this product.
Really enjoyed the tapas and cocktails. The staff were very attentive and helpful.
When did your experience take place? 07 Aug 2025
What was the name of the venue where your experience took place? Revolucion de Cuba Manchester
Not value for money
Phil - Verified purchaser
8/8/2025
No I do not recommend this product.
Nice setting, but when the afternoon tea arrived was very disappointed. Not a very good selection of cakes, sandwiches were not to my taste, no cream with the scones. Would not recommend this location for afternoon tea, not value for money.
When did your experience take place? 31 May 2025
What was the name of the venue where your experience took place? Brook Mollington Banastre Hotel and Spa
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hi Phil, thank you for your feedback. We're glad you enjoyed the setting — it is a lovely venue. We're sorry to hear the food didn't meet your expectations. We'll share this with the venue and explore whether more flexible options could be made available in the future.
Deluxe Afternoon Tea
CathyB - Verified purchaser
8/7/2025
Yes I recommend this product.
We enjoyed our afternoon tea, there was plenty of food and once at the venue, staff were friendly and helpful. Unfortunately initial communication with the venue was difficult, calls were unanswered or not returned and there were problems getting through by email. It was not clear on the website that voucher had to be emailed so time was wasted trying to phone and chase the missing email. It was also not clear to me on either the Activity superstore or venue website that a £10 surcharge was payable. This wasn’t a problem but i would have liked to have known and understood this.
When did your experience take place? 15 Jun 2025
What was the name of the venue where your experience took place? Shendish Manor Hotel & Golf Course
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hi Cathy, thank you for your feedback. We're glad to hear you enjoyed your afternoon tea! We're sorry you experienced some difficulty with the communication and that the £10 location supplement fee wasn’t clear. While this fee is included in the booking information, it should also be clearly communicated during your call upon booking. I’ll make sure to pass this on to our Customer Service team. Thanks again for sharing your experience with us.
No steam "Steam Train"
" Chuffer" - Verified purchaser
8/7/2025
No I do not recommend this product.
Unfortunately never saw a steam train actually working.
Old carriages pulled by a diesel engine.
Scenery quite nice.
When did your experience take place? 21 Jun 2025
What was the name of the venue where your experience took place? Nene Valley Railway Ltd - Peterborough, Cambridgeshire
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hello, thank you for your feedback. Due to the heritage nature of the steam train, there are occasions where it has to be replaced at short notice with a diesel engine. We’re sorry for the disappointment, but we hope you still enjoyed yourself and had a great day overall.
Disappointed
Adrian - Verified purchaser
8/7/2025
Yes I recommend this product.
Booked for a nostalgic steam train trip only to find that the steam loco was replaced with a diesel engine.
When did your experience take place? 12 Jul 2025
What was the name of the venue where your experience took place? Ecclesbourne Valley Railway
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hi Adrian, thank you for your feedback. Due to the heritage nature of the steam train, there are occasions where it has to be replaced at short notice with a diesel engine. We’re sorry for the disappointment, but we hope you still enjoyed the ride and had a great day overall.
Disappointing afternoon tea
Katy - Verified purchaser
8/7/2025
No I do not recommend this product.
Firstly, we were directed to main doors. All uphill from the car park. I'm wheelchair bound so my Daughter who was accompanying me struggles with a spinal problem, but.to get to the main doors & a member of staff came out to tell us it wasn't. Accessible for wheelchairs & to go back to the car park & enter through back. doors Apparently she had complained many times previously about the poorly shown entrance signs. Staff were very friendly & polite. They brought our hot drinks both coffees. These were just instant coffee drinks. Cheap & watery. No filtered coffee as one would expect, we then had to wait a very long time for Tea. This was very disappointing. The bread was dry & 4 tiny bits of shop bought cake. Nothing was freshly made so very disappointing. I have had several afternoon teas all excellent quality & value for money. This one has to be the worst tea i have had. For the cost of the package & also as it was a birthday gift, I kept putting back until I was well enough to enjoy my afternoon out, I was very disappointed. I will not be recommending that venue to my family & friends.
When did your experience take place? 24 Jun 2025
What was the name of the venue where your experience took place? Clumber Park Hotel and Spa (Muthu Hotels)
Response from Activity Superstore
Grace.Fallon - Supplier Team
Hi Katy, thank you for your feedback. We're sorry that the accessibility information wasn’t clear, but we’re glad the venue was able to accommodate you. We also apologise that the food did not meet your expectations. We appreciate your comments and will be sure to pass your feedback on to the venue.
Christmas Gift
Jenny - Verified purchaser
8/6/2025
No I do not recommend this product.
This was a Christmas gift so chose somewhere fairly local.
Venue was ok, had our AfternoonTea in what looked like a dining room for guests, no view and sat amongst guests in robes that had been using the Spa.
The food was average and presentation was nothing special. No offer of top up on the tea.
Felt it could have been a better experience, unsure if this would have been different had we been a paying customer.
Service was quick and staff friendly.
When did your experience take place? 17 May 2025
What was the name of the venue where your experience took place? Clumber Park Hotel and Spa (Muthu Hotels)
Afternoon tea.
Pete - Verified purchaser
8/4/2025
No I do not recommend this product.
Great afternoon tea at the crown hotel Harrogate.
When did your experience take place? 25 Jul 2025
What was the name of the venue where your experience took place? The Crown Hotel, Harrogate