Spa day
Loopy - Verified purchaser
No I do not recommend this product.
I had to change the date on this from the 12th October to the 9th november but on arrival they had not change the pedicures over which I paid extra for also some of the facilities was not working also The hot tub looked crimey which we did not go in the pedicure I paid 50 for and they fitted 2 of us was fitted in one appointment time I have messaged them about everything but no reply I would not go back
When did your experience take place? 09 Nov 2024
What was the name of the venue where your experience took place? Brook Mollington Banastre Hotel and Spa
Response from Activity Superstore
Hello, thank you for taking the time to share your experience. We're really sorry to hear that your booking wasn’t updated correctly and that some of the facilities didn’t meet expectations. It’s especially disappointing to hear you didn’t receive a response after reaching out. This certainly isn’t the experience we aim to provide. We completely understand your frustration and appreciate you bringing these concerns to our attention.