Experience Day Review
We arrived at the hotel when check-in opened at 3pm. There were 2 staff members on the desk who greeted us warmly and we were quickly and efficiently checked in. I had to give them a form of ID and provided my driving licence, which they photocopied. I was informed that breakfast was not included but that it was available in the restaurant and given information about the times for breakfast and dinner, bar opening times and where to find WiFi code in my room. The menu for breakfast and dinner was displayed in the lift and the room, along with information about parking, and there was also a QR code in the room to scan to WhatsApp the front desk or for restaurant room service orders. There was also information about the hotel and surrounding area on the tv. Our key card to access our room didn't work initially but this was very quickly resolved, and it worked without issue after that. In the wardrobe there was a safe, 6 hangers and a spare pillow. The room contained double sockets with USB sockets on both sides of the bed, plus 4 additional double sockets around the room, a hairdryer, a bathroom mirror with integral lighting, a shaver point, a spare loo roll, basic toiletries and tea and coffee making facilities. There was no hand towel when we arrived but one was put into the room the next day when they cleaned without us having to ask. The toiletries, tea, coffee, milk, and biscuits were also topped up when the room was cleaned. There was some road noise, but no more than normal for London and we were both able to sleep without earplugs. The bed was comfy, and we were able to adjust the room temperature easily. The fan helped to cover some of the road noise.
What did you enjoy the most?
We loved the easy access into Central London and the comfortable room.
Top Tip1. We didn't have time to use the restaurant, but I loved the variety on the breakfast menu and would love to try the Turkish breakfast if I went back.
2. Take earplugs if you are a light sleeper just in case you need them.