If you are not satisfied with your Voucher pack
If this experience is unsuitable
Historic charm meets modern elegance at the Hilton Hotel West End where you will be conveniently located next to a multitude of iconic London landmarks and areas such as Soho, Covent Garden, Regent Street and Hyde Park.
You will enjoy your afternoon tea in the stylish Restaurant 92, which boasts soft furnishings and a calm and tranquil atmosphere, the perfect location for a relaxing afternoon tea.
On arrival you will be greeted by friendly staff who will seat you in the contemporary Restaurant 92. Your afternoon tea will include a selection of freshly made finger sandwiches such as smoked salmon and cucumber with cream cheese. You will also enjoy a delicious lightly warmed scone served with clotted cream and fruit preserve, a gently toasted tea cake, sweet pastry and a slice of rich fruit cake along with a choice of traditional tea and herbal tea infusions.
Once you’ve devoured your afternoon tea you will be perfectly placed to explore London.
This experience is available Monday to Sunday subject to availability, throughout the year. You must take your experience before the voucher expiry date.
This experience will typically last 2 hours.
This experience is for two people to enjoy.
You are welcome to bring friends and family however, they will need to pay on the day.
The minimum age for this experience is 18 years old.
If you have any dietary requirements, please check to see if there is an alternative upon booking.
This is for a voucher entitling the holder to any of the activities supplied by Activity Superstore up to the value stated.
Was given to me as a gift and we used on a recent trip to London. Lovely afternoon tea but too much to eat so they wrapped the rest up and we ate later on the train :) Lovely staff and venue
When did your experience take place? October 2018
What was the name of the venue where your experience took place? Hilton, London West End
No I do not recommend this product.
This was a gift, the only drawback was trying to register, we had to come back to yourselves on more than one occasion, not very good!!!!
When did your experience take place? February 2018
What was the name of the venue where your experience took place? Hilton Doubletree London
Having afternoon tea at the Hilton West End was ok. Having booked it, I had made a request to make the booking for three people not two, which was fine. As a nice idea I thought I would try and pay for the extra tea and add a bottle of champagne for my friends too. However, when I phoned the hotel, my request was ‘lost in translation’ to the hotel employee who struggled to understand my booking reference code and what I was actually trying to do. He said he would need to go and find my booking and then phone me back, which he did but it was some hours later, and I wasn’t able to pay the main cost over the phone. On arrival on the day, the hotel says that they were expecting us, and mentioned that this was the booking for three people instead of two and directed us into the bar and restaurant area where the tea was to take place. The bar staff looked like they weren’t expecting us and had to set the table up for us whilst we waited. I finally ordered and paid for the bottle of champagne but waited ages for them to actually bring it to us. We were offered tea and coffee, and one of us had coffee. The hotel offers Starbucks coffee, which is nice but sadly when a second coffee was ordered we weren’t informed that this would incur and extra cost on the bill. The food itself was nice and there was certainly plenty of it. I have had plenty of afternoon teas, the company was good, the hotel was clean, the waiter was the most interested in wanting to know if everything was ok. For the cost incurred I think it was ok but I wouldn’t rush back there for afternoon tea, it clearly isn’t a service they provide a lot, with only 2 other parties in at the same time.
When did your experience take place? August 2018
What was the name of the venue where your experience took place? Hilton West End, London
No I do not recommend this product.
This is our second time to the venue and on both occasions the service was extremely poor. There is hardly anyone serving, only people at the bar. The service was almost non-existent!
When did your experience take place? 24/3/18
What was the name of the venue where your experience took place? Hilton Doubletree, West End
Thank you for taking the time to leave your feedback on your Afternoon Tea. I am sorry that your second attempt at this venue was still disappointing. I will of course be in contact with the venue to ensure we are delivering the highest standards as we would expect.