Gift Packs
What am I buying when I buy an activity voucher?
You are buying a stylish gift voucher pack which you can hand or post to the recipient.
This is their passport to a fantastic experience – one which they’ll never forget!
Standard voucher pack
The standard pack is included in the price of the gift experience, and the personalised
voucher comes presented in a stylish silver wallet with all the activity
information the recipient will need to book their experience.
Voucher Gift Pack delivery
Your gift pack will be sent by first class post on the same day if you order
before 11.30am Monday to Friday. Otherwise, your gift pack will be sent first class
the next working day. Standard first class postage is free, recorded delivery is
an additional £3.90 and special delivery for guaranteed next day delivery is an
additional £6.45*. Orders for special delivery are only guaranteed to be delivered
the next day if placed before 11.30am.
* Special delivery is not available at weekends and delivery terms are subject to
change over the Christmas period.
Can I take my activity at any time?
Vouchers are usually valid for up to 12 months and you’ll find the expiry date on
your voucher. If you’re unable to take your activity within this period, we will
be pleased to extend the validity date by an additional 6 months. However,
this must be arranged whilst the voucher is still valid and we will charge a £20
administration fee. If our website price for your chosen activity has increased
during this time you will also be required to pay the difference.
When buying a voucher you are buying a face value voucher entitling the holder to
choose, up to the value stated on the voucher, one of a range of activities supplied
by the Activity Superstore and provided by selected suppliers.
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